Gray Man Books ("we", "us", "our") is committed to protecting your personal data in compliance with the General Data Protection Regulation (EU GDPR), UK GDPR, and the Data Protection Act 2018. This Policy describes how we process your personal data when you visit graymanbooks.com ("Website") or purchase our products.
1. Company Information (Data Controller)
Gertil Online Limited
+44 7466 061468
69 Vallance Road, London, England E1 5BS
Email: [email protected]
2. Personal Data We Collect
We may process the following categories of personal data:
- Identity and contact data – name, email address, phone number, billing address.
- Payment authorisation tokens – managed securely by our payment provider (we do not store full card numbers).
- Technical data – IP address, browser data, device information, cookie identifiers.
- Communication data – messages sent to our support team.
3. Legal Bases for Processing
We process personal data for:
- Legal obligations – accounting, reporting, compliance with consumer protection and tax laws.
- Consent – where required for analytics or marketing cookies.
4. Data Sharing
We may share personal data with:
- Payment processors
- Email and digital-delivery providers
- IT/security providers
- Customer support systems
All third parties operate under GDPR-compliant agreements.
5. Data Retention
We retain personal data only for as long as necessary:
- Financial records – up to 6 years as required by law.
- Customer service records – reasonable period for audit and quality assurance.
6. Cookies
We use essential, functional, analytics, and marketing cookies. You may adjust cookie settings via your browser at any time.
7. Your Rights
You may request:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent (where processing is based on consent)
You may file a complaint with the ICO (UK) or your national data authority.
8. Contact
For privacy-related matters, contact: [email protected]
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